FAQ

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  • Does The Wine Factory sell more than just wine?

    Absolutely! Next to our extensive selection of wines we also have a wide range of liqours, accessories and more !

  • Are there gift packing options?

    Yes, we can wrap up any bottle or accessory for you for any occasion! 

  • How much does the delivery cost?

    Our delivery costs are Nafl 15,- 
    If your order total is more than Nafl 200,- then the delivery costs are FREE!

  • What are our opening times?

    Monday through Friday we are open from 10:00 till 19:00
    On Saturday we are open from 10:00 till 18:00

  • The wine I received is spoiled.

    If you received a bottle of wine that has been spoiled, please contact us and we will send a new bottle right away!

  • How can I pay for my order?

    All orders have to be paid by pin. Our drivers will bring a portable pin machine so that you can pay for your order. 

  • Do we deliver to all places in Curacao?

    Yes, we can deliver anywhere on Curaçao!

    Please note: Deliveries to Westpunt are only made on Wednesdays.
    Be sure to place your order before 12:00 PM to ensure same-week delivery.

    Sí, nos por entrega na tur lugá riba Kòrsou!

    Tene kuenta: Nos ta hasi entrega na Westpunt solamente riba Diarasonan.
    Hasi bo órden promé di 12:00 di merdia pa haña entrega den mes seman aki.

     

  • When will we receive our order?

    If you placed your order before 12:00, then you will receive it the same day. If you live in Westpunt then you will receive your order on the first coming Wednesday.